Shipping Policy
Current processing time 1-2 business days.
We utilize UPS to deliver packages within the US. Once your payment is verified and processed it can take 1-2 business days for your order to ship excluding weekends and holidays. Once your order is shipped you will receive a email notification with the shipping carrier and tracking number.
COST?
All prices on our site are in US dollars and charged in US dollars. We do not provide currency conversion. All applicable custom fees, taxes, and duties are the sole responsibility of the customer.
Please note that all estimated shipping times are after the order has been shipped. If for any reason you item is not deliverable and is return to the store you will be issued a refund for the purchase price of the items (minus shipping fee). Please carefully check your address. In the event that you request your order to be reshipped there will be a $9.95 shipping and handling fee. We are not responsible for lost or stolen packages once UPS has marked your package as delivered. By completing a purchase with us you are agreeing to our full shipping and deliveries policy.
Yes, you can have your parcel delivered to an alternative address; however, this needs to be done at the time of purchase. When filling out Billing address simply un-click the box that says ‘Deliver to same address’ you will then be given the option to enter a different shipping address. If this is a business address, always make sure you include the name of the company or organisation in the address field as well as the contact name to ensure your parcel is successfully delivered.
If you or a neighbor is home to accept the order, then a signature will be required. If nobody is home to receive the parcel, the shipping company will leave a card saying that they have attempted to deliver, and provide you with details on where the parcel has been delivered to. If there are no safe places or available neighbors, the courier will notify you and attempt re-deliver the next working day. Delivery will be re-attempted 3 times before being returned to the depot and returned back to AVIBRANTHING. If you wish to have the parcel redelivered, please contact us.
The express shipping services for USA cannot make deliveries to PO Box addresses. Please use an alternative shipping address or select the Standard or Saver shipping service.